CABP has made it possible to log in with a finger or face to its application

CA24 Mobile is two years old and is actively used by more than 116,000 customers. This number is growing very fast. Comparing data from the third quarter of 2017 and 2018, we can observe an increase of almost 40%. Such good results are also influenced by good opinions of users. In Google Play, the application is rated at 4.2 stars.

CABP is systematically developing its application. This year alone, the bank made available express transfers, BLIK payments (a Polish solution for convenient instant payments on the Internet), as well as a version of the application for corporate customers. In addition, he introduced its Ukrainian and French versions. As the first bank on the Polish market, Credit Agricole introduced protection of the application against malware, thanks to which customers are better protected against Internet thefts.

Biometric logging is an alternative to traditional logging, during which the customer must manually enter the password to the application. Now it is enough to put a finger on the reader embedded in the phone, and the mechanism compares the fingerprint with the pattern previously registered in the device. If the fingerprints match, the client will be logged in correctly. The process of logging in using the facial image is similar – only a face scan is required, consistent with the one previously shared in the device. The latter method is only available to smartphone users of the iPhone X family.

– Customers often asked us about the possibility of biometric logging. We responded to this need. – says Michał Czurabski, manager of the Mobile Banking Development team at Credit Agricole bank. – We use solutions proven on the market, so we are sure that this way of logging in is safe. It is worth mentioning that we, as a bank, do not collect such data as fingerprint data or facial images of customers – assures Michał Czurabski.

Logging in using biometric technology is optional. The customer can still use the traditional way of logging in. Transaction authorization remains unchanged, transfers are still confirmed with a PIN code.